OUR RESPONSIBILITY

Pepco Group’s central mission is to offer value to families on a budget.
 
That means we’re at the forefront of lowering the cost of living across the markets we serve, providing items people buy week-in, week-out for their homes and families.
 
But while that’s our core responsibility, we’re proud that our operating companies, in many other ways and without much fanfare, make a real difference to the customers they serve and the communities in which they trade.
We are focused on four other key areas of social responsibility:
WE TRADE WITH INTEGRITY
 
We keep our promises and expect our suppliers to do the same.
WE'RE A PEOPLE BUSINESS
 
Our colleagues are at the heart of what we do.
WE REDUCE WASTE
 
Because we’re in the discount retail business, we’re passionate about lower costs and that in turn leads to a focus on waste.
WE SUPPORT COMMUNITIES
 
We are committed to giving back to the communities where we operate stores and where we source goods.

WE TRADE WITH INTEGRITY

Pepco Group’s own vertically integrated sourcing arm PGS, which is responsible for over 75% of the general merchandise and apparel items we offer, operates a Code of Conduct for its supply chain and factories. It is aligned with the ETI Base Code, an internationally recognised set of labour standards based on International Labour Organisation conventions.
 
This Code of Conduct ensures employees in factories are treated fairly and lays out our position on bribery, transparency and unauthorised subcontracting.
PGS has a zero tolerance policy in place on the following issues:
  • Dangerous working conditions
  • Forced labour
  • Child labour
  • Bribery and corruption
  • Access denied to property or records
  • Minimum wages not being paid
  • Unauthorised subcontracting
PGS works hand-in-hand with key suppliers and develops them as trusted and long-term partners. PGS also uses regular audits to drive improvements in factories.
Our retail brand Poundland is also a member of Sedex, the world’s largest collaborative platform for sharing responsible sourcing data on supply chains across its members. This enables us to make the right supplier choices and facilitates transparency amongst our retail peers.
Outside of general merchandise and apparel, the overwhelming majority of FMCG products on sale in Poundland and Dealz are sourced from leading global suppliers such as Nestlé, Unilever and Proctor & Gamble.
These companies have established, robust and audited sourcing policies that allow customers to buy their brands with confidence.
 

WE'RE A PEOPLE BUSINESS

We pride ourselves on being a meritocracy, where people are rewarded for the positive impact they make.
As you would expect from a business that trades in 14 countries with a diverse workforce, we do not tolerate any discrimination based on ethnicity, religion, gender or sexual orientation.
We’re committed to training and retaining our people through learning and development programmes, the right remuneration and open and honest feedback.
We work hard and aspire for each operating company to be a great place to work, to grow a career, and to work alongside supportive colleagues.
 
 

WE REDUCE WASTE

We’re proud of the prices in our stores, because all of our people are united by a central mission to reduce the cost of living for the families who shop with us.
 
And while that’s powered by buying in scale, behind the scenes we also have a relentless focus on our costs.
Cutting back on waste is therefore central to the way we operate, as well as being the right thing for the world we live in. Examples include:
  • Energy use reduction – we are using LED lights in our new stores. All newly opened PEPCO stores are fitted with LED lighting. In legacy stores, older, less efficient lighting is continually replaced with the newer, more environmentally friendly technology.
  • In the UK and Ireland we have an innovative programme of upcycling CDs, DVDs and computer games, allowing them to be returned and re-sold for customers to enjoy.
  • In all our markets we offer a collection facility for used batteries.
  • Our £1 Bags for Life are our number-one best-selling item in Poundland & Dealz stores. And all shopping bags sold in PEPCO in central and eastern Europe are ecoLoop bags made from recycled plastic waste. In this way, our shopping bags reduce CO2 emissions by as much as 40% in comparison with traditional plastic shopping bags.

WE SUPPORT COMMUNITIES

We are members of the communities we serve and are committed to being good citizens. Our support for communities goes beyond providing employment.
 
For example, in Spain, our Dealz business works to help the unemployed return to the workplace. In the UK, the manager of Poundland’s largest store in Birmingham built his career after joining the business on a work placement programme.
 
And we’re also deeply committed to a number of causes that are close to our customers’ hearts – through giving, volunteering and trading.
 
To give just three examples of charities and organisations we support across the Group:
  • Where we source goods: In Bangladesh, we support a School of Hope which changes lives by harnessing the passion and commitment of staff and volunteers to deliver a high-impact, community-based service to those in need.
  • In Central and Eastern Europe: We support a wide range of organisations in Poland and CEE with a focus on children, including the Children’s Friend Association, Happy Kids & SOS Children’s Villages.
  • In the UK: We have a unique, three-year partnership with three children’s charities – Whizz-Kids, Tommy’s and Make-A-Wish – which has already raised over £1m in its first year. Thanks to Poundland and Dealz’ support:
    • Make-A-Wish has granted life changing wishes to 250+ children with critical illnesses;
    • Whizz-Kidz has provided 290 young people with the mobility equipment they need;
    • Tommy's has provided access to expert care and support for over 3,000 women at high risk of miscarriage, premature and stillbirth.