Serving our customers and communities.

Valuing our people, contributing to a strong society and placing the Pepco Group at the heart of a responsible and efficient supply chain.

Strategic priorities

Strong society, valued supply chain, exceptional employer

Material topics

Serving our customers and communities; Responsible supply chain; employment


  • % factories audited
  • % colleagues surveyed
  • Number of people supported through our charitable work


  • Supplier Code of Conduct
  • Group Board Diversity Policy
  • Diversity and Inclusion Policy
  • Global Quality Assurance and Quality Control policy
  • Gender Pay Gap reporting
  • Modern Slavery statement

Associations / Accreditations

Ethical Trading Initiative

SEDEX:  global data platform for supply chain assessment

Better Cotton Initiative


1 – No poverty
8 – Decent work and economic growth
9 – Industry, innovation and infrastructure
12 – Responsible consumption and production



Perform annual audit of all factories


Engage all colleagues regularly for feedback


Pepco has over 43,000 employees across 21 European countries as well as our sourcing operations in Asia. The markets in which we operate, both through our stores and our sourcing operations, are geographically diverse and have a broad range of social and economic contexts.

Our employees are fundamental to the successful delivery of our Group strategy and we recognise our duty to provide employment and opportunities in the diverse markets in which we operate and to share best practice and training to help our colleagues be the best they can be.

Providing fairly paid employment opportunities with good workplace standards provides income and opportunities to workers in the communities in which the Group operates, in turn providing a multiplier effect into local economies, thereby contributing to socio-economic development. This is specifically important given the geographically, socially and economically diverse contexts in which we operate.

The right to decent work and make a living allows people and communities to flourish, supports economic prosperity and wellbeing.

A well-trained and engaged workforce supports productivity and enables the Group’s strategy to be delivered effectively, both throughout the workforce and at the most senior levels of leadership.


At the core of our business model is our aim to provide value to our customers.  For us this means providing our customers with affordable, high-value products, from convenient stores, sourced in an ethical and sustainable way.

Through its operations, the Group provides employment, development and investment opportunities in the communities where it operates resulting in a “multiplier” effect into the local economy and the livelihoods of local people. As part of its operations the Group also supports community-based initiatives and charity work.

We have multiple community partnerships across our markets.  These predominantly focus on supporting vulnerable or sick children and their families – from providing terminally ill children with fun days out to supporting literacy and access to sports.

Supply chain

Our sourcing business, PGS, manages a supply chain comprising vendors and factory production sites and is responsible for sourcing of the non-branded GM and apparel items in our stores.

Owing to the scale of Pepco’s operations and the significant investment in our supply chain, we have the opportunity to support economic development, industry and employment opportunities. By implementing responsible sourcing policies and practices throughout our supply chain, Pepco procures products and services in an ethical, sustainable and socially conscious way, bringing positive impacts to the people and economies in which we operate, as well as minimising any negative environmental impacts.

We  have strong policies in place to protect the integrity of our supply chain, including a Group-wide Supplier Code of Conduct, managed by our Group Sourcing Compliance team. We have a zero-tolerance policy on dangerous working conditions, forced labour, child labour, bribery and corruption, minimum wages not being paid and unauthorised subcontracting within our supply chain.